Accessible Information

 Accessible Information Standard

We want to get better at communicating with our patients.

 We want to make sure that you can read and understand the information we send you.

 If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

• We want to know if you need information in braille, large print or easy read

• We want to know if you need a British Sign Language interpreter or advocate

• We want to know if we can support you to lip-read or use hearing aid or communication tool

• We want to know if you want to speak to us and not get letters

Please tell the receptionist if you need communication support or information in a different format.